Sugarhouse Casino Online Phone Number

Welcome to our SugarHouse Casino review. In this text, you are going to find all the relevant information about the SugarHouse Casino in New Jersey and Pennsylvania. Take a look at our ratings at the table below and read the rest of the text for more details about his brand.


100% Deposit Match up to $250
VI Rating: 4.5

VegasInsider SugarHouse Casino Rating

Overall SugarHouse Casino Rating
SugarHouse Casino Welcome Offer
SugarHouse Casino Licensing / Safety
SugarHouse Casino App
SugarHouse Casino Customer Service
SugarHouse Casino Cashout Time

On the other hand, the SugarHouse Casino website does have a contact us page which features a contact us form and a phone number (877-477-3715) for general inquiries. Using the SugarHouse sportsbook.

Contents

SugarHouse Casino Promo Code 2020

SugarHouse Bonus OffersBonus Code Offers
SugarHouse NJ Casino Signup BonusGet 100% First Deposit Match Bonus up to $250 in NJ
T&C's Apply, 21+, Only in NJ
SugarHouse PA Casino Signup BonusGet 100% First Deposit Match Bonus up to $250 in PA
T&C's Apply, 21+, Only in PA
SugarHouse NJ Casino Promo CodeNJ Promo Code: VIMAXCASINO
SugarHouse PA Casino Promo CodePA Promo Code: PAVIMAXCASINO
EligibilityNew customers, 21+ in NJ and PA
Mobile AppiOS & Android
Last VerifiedOctober 27, 2020

SugarHouse Casino Welcome Offer

If you’re looking for one of the most well-rounded online casinos in the NJ market, look no further than SugarHousE! The SugarHouse Casino promo code nets you up to $250 when you make your first deposit!

Just use the promo code before you make your first deposit to get that deposit matched 100% up to $250. This might not seem like a huge welcome offer, but the difference is in the wagering requirements-- they are easy and straightforward.

Some online casinos will require you to wager thousands of dollars before you can receive the welcome offer, but this isn’t so with SugarHouse casino NJ. Simply wager 1x of the amount you deposited to receive your welcome offer (using the promo code). Wager $250, deposit $250, and get $250 extra-- it’s beautifully simple.

This straightforward approach is a refreshing take on welcome offers: it’s not a huge welcome offer, but it’s so easy to get, and you don’t find yourself tangling with ridiculously high requirements just to get your welcome bonus. We appreciate the simplicity and ease of this play SugarHouse welcome offer, so we’re going to give it a 4 out of 5 in our SugarHouse online casino review.

How to Cliam My SugarHouse Casino Bonus

You’ll be able to find the SugarHouse promo code right on the main website-- use that for your 100% match bonus up to $250. Remember those wagering requirements when you’re making your first bets, but thankfully this operator has some of the easiest and most straightforward wagering requirements that we’ve seen in some time.

If there are any changes in the future, come back to this review to see whether a new SugarHouse promo code is available.

SugarHouse Casino Games

playSugarHouse is offering NJ players a solid variety of game types, including slots, bingo, blackjack, keno, Slingo, and more. We rarely see keno offered on mobile betting apps, so we’re excited to see this nostalgic game type included with the hundreds of other games.

In addition, the SugarHouse Casino app offers Live Dealer games, which we always look for when reviewing an online casino that will be worth users’ time. Implementing live dealer games is a difficult undertaking requiring extra staff and tech, so it’s a good sign that an online casino is taking user experience seriously.

While there is a great variety of game types offered, we would love to see SugarHouse online casino offer more games within those types. Only five Live Dealer game types are available, and while they’re a great addition to any online casino, we’re hoping for more than one table to be available at a time.

Also, there are even more games available on SugarHouse online casino than the website displays because some unlisted games are using the Flash plugin. We can’t recommend any games using this notoriously flawed and insecure plugin, so avoid the Flash games. Overall, we’re happy with the games available on the SugarHouse casino NJ, but our SugarHouse online casino review has to take into account the limited live dealer tables and lack of table game variants.

Other SugarHouse Casino Promotions

There aren’t that many other promotions floating around on the SugarHouse casino app. Mostly, it is limited to the iRush Rewards program and your $250 deposit match bonus. We’re hoping that as SugarHouse online casino gets more popular, they’re able to add a better variety of bonuses and promotions to its players.

The iRush Rewards loyalty program is a fantastic way to earn points and get VIP extras on your account. We are hoping, as more people spend their hard-earned cash at SugarHouse casino or on the app, that the iRush Rewards bonuses become a little less hard to hold on to-- point expiration and tier requirements can be tricky.

At the moment, your points can expire after 60 days, and you need to be at level 7 before you get any of the really juicy rewards. Still, most online casinos with loyalty programs have similar requirements in place. It’s great to have a program that rewards you for playing and gets you extras on every dollar you spend-- it would be crazy not to sign up, since it’s free.

How to Sign Up at SugarHouse

Opening an account at SugarHouse Casino is simple, and it only takes a minute or so when you follow these instructions.

  1. Go to SugarHouse Casino’s main page.
  2. Click on the “Join Now” icon in the top corner of the main page.
  3. Enter your e-mail address and create a strong password.
  4. Enter any applicable promo code and click on the “Continue” button.
  5. Enter your name, address, date of birth, and gender. Click on “Continue” button.
  6. Choose a screen name, two security questions, and the answers to the security questions.
  7. Enter your mobile phone number. You are also required to provide the last 4 digits of your social security number and agree to the terms and conditions. Click “Complete”.

Once your account has been verified, you may make a deposit and start betting for real money. However, New Jersey law requires account holders to verify their age and identity. Players are not permitted to make withdrawals until they have completed this step.

To verify your age and identity, click on the “Identity Documents” link in the “My Account” section. You can then upload clearly scanned copies of the required documentation. Those who plan on making deposits using a credit card should also verify their credit card information in this section.

How to Play at SugarHouse

After opening your new account and making a deposit, you may start placing real money bets in the casino or online sportsbook. Navigate your way to the casino if you want to play your favorite online casino games. Upon arriving at the casino lobby, you are presented with several popular games.

If you see a game you want to play, simply click on it, wait a few seconds while it loads, and then start playing. SugarHouse Casino makes it easy to find games.

You can use the search function at the top of the page to find a specific game. You can also use filters to choose the type of game you’re looking for or search by software developers. There are several categories of games.

  • Virtual Sports betting
  • Progressive Games
  • Slots
  • Table & Card Games
  • Blackjack
  • Video Poker
  • Slingo
  • Video Bingo & Keno

Click on the “Sports Bets” link at the top of the page to access SugarHouse Sportsbook. You’ll see betting options for games in progress as well as upcoming matches. On the left side of the sportsbook page, you can select a sport and league to wager on.

Aside from the odds that are displayed beside each individual match, you can click on the “More Wagers” link to see what other betting options you have.

When you find the bet you want to make, click on it and your betting slip will automatically pop up. You will see the odds and a box to place your bet amount. The bet slip immediately calculates and displays the potential winnings once a bet amount is entered.

You can create a parlay or combination bet by adding more selections to the bet slip. Your bet is final and may not be canceled once it’s placed, so be sure to get it right.

Sugarhouse

Playing Games with the SugarHouse App

The SugarHouse app is available for iOS and Android devices. The download links are located at the bottom of the main page.

How to Download SugarHouse App for Android

  1. Tap on “Get it for Android” button at the bottom of the page. Download the APK file.
  2. Go to your device’s settings and enable the “Allow Installations from Unknown Sources” option.
  3. Launch the app’s installer package. Select “Install”.
  4. Tap on “Open” once download is complete.
  5. Log in to your SugarHouse account. Play your favorite casino games on the go.

How to Download SugarHouse App for iOS

  1. Login to your SugarHouse account using your iOS device.
  2. When prompted, download and install GeoGuard Location Validator app.
  3. Open GeoGuard and tap on “Let’s Start”.
  4. Select “Always Allow” when asked if you want GeoGuard to access your location.
  5. Complete GeoGuard setup and return to SugarHouse main page.
  6. Tap on “Available at App Store” button at bottom of the page. Follow installation instructions.
  7. Open SugarHouse iOS app after it’s installed.
  8. Once GeoGuard confirms you are in New Jersey, you may start placing wagers.

Payment Methods

You’ll have all the standard payment methods available to you at PlaySugarHouse. In addition, you can use PayPal, which is always a huge plus for a modern NJ online casino.

Deposit options include:

  • ACH / Online bank transfer
  • Cash @ Cage in Atlantic City
  • SugarHouse Prepaid Play+ Card
  • PayPal
  • Credit / Debit Card

Withdrawal options include:

  • Cash @ Cage
  • Prepaid Play+ Card
  • Check
  • ACH / eCheck

The only reason why SugarHouse online casino didn’t achieve a perfect score in our SugarHouse online casino review is that they don’t offer PayPal as a withdrawal option. Other casinos seem to have no problem offering PayPal as a withdrawal method, so we’re hoping that this changes in the near future.

Keep in mind that, when you’re withdrawing from any online casino, you’ll likely have to wait a few days to account for both casino and bank processing times. We’ve noticed some users online expressing concerns about processing times, and unfortunately, that’s just how the industry works.

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Customer Care

We were quite happy with our customer service experience with SugarHouse. You have plenty of options to get in touch with customer support, and the Help Center is a treasure trove of information. However, there were a few small concerns that we noted when trying to access certain information or options.

Sugarhouse Casino Online Phone Number

The help center uses a search-based navigation tool to find the information you need, which isn’t always the best way to find accurate information. For example, deposit options are clearly listed in an article titled “What deposit methods are available”, while withdrawal options are listed in a help center article titled “How do I initiate a withdrawal”.

In addition, we wish that Customer Care options were available 24/7, but this caveat isn’t 100% negative. 24/7 Live Chat teams are often outsourced and can’t really do much in the way of account management. Having limited hours, in this case, means that SugarHouse casino New Jersey customer care team can be US-based and offer more involved service.

A 4 out of 5 stars goes to SugarHouse

Our Verdict

The SugarHouse New Jersey online casino is one of the most well-rounded casinos we’ve reviewed. It might not have the most stellar welcome bonus or other promotions, but it makes up for the lack of flashy offers by having great service and straightforward wagering requirements.

On the negative side, we’re hoping to see some additional promotions added to the roster-- just having a welcome deposit bonus and no other introductory promotions puts SugarHouse behind other competitors.

Also, we’re hoping to see more games. There’s a great variety of game types, but within those types, some games just aren’t well represented. This app is more heavily focused on virtual slots, bingo, and steppers, with less of a focus on table games and card games. Still, the Live Dealer games (though there are only five tables) are great fun.

If you’re looking for an online casino that has a huge welcome offer no matter the requirements and a heavy focus on table games and casino games, this online casino app might not be for you. On the other hand, if you’re looking for a no-nonsense online casino with celebrated customer service and an emphasis on slots and progressive jackpots, then SugarHouse might just be for you.

What We LikeWhat We Don’t Like

Celebrated customer service

A good variety of game types, but not enough table games or Live Dealer games

App functions well across platforms

Needs more promotions

Wagering requirements that are easy to understand and meet

SugarHouse Casino FAQ

Can I play with SugarHouse NJ or PA in my state?

You can set up a SugarHouse account from almost anywhere. However, you need to be within New Jersey’s or Pennsylvania's borders to access the games and play for real money. Geolocation software will detect where you are. If you enter another state in the middle of a session, that session will automatically terminate.

Can I play at SugarHouse if I don’t live in NJ or PA?

Yes. Just as long as you are physically inside one of these two states during your session.

Can I make a deposit for my SugarHouse NJ account at SugarHouse Casino in Pennsylvania?

No. State regulations do not permit Cash at the Cage deposits for SugarHouse New Jersey to be made at the Philadelphia casino cage. You can conduct Cash at the Cage deposits at the Golden Nugget Casino in Atlantic City or use one of the other deposit options.

Can I use the SugarHouse app to make a deposit?

Sugarhouse Online Phone Number

Yes. Log in and then tap on the “Deposit” button on the main page or in the banking section. Select your payment method, enter the deposit amount and applicable promo code. Funds will be credited to your account once you complete the transaction. For your own protection, only use a secure wifi signal.

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How do I know the SugarHouse Casino games are fair?

Sugarhouse Casino Online Phone Number Customer Service

The outcome of each game is completely random. The New Jersey Division of Gaming Enforcement regularly tests all games to ensure ongoing fairness.